Terms of Service

These Terms of Service (“Terms”) are an agreement between HireBeam (“HireBeam,” “we,” “us,” or “our”) and the person or organization accessing the Service (“Customer,” “you,” or “your”). If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

By creating an account, accepting an invitation, accessing a customer workspace, or otherwise using the Service as a customer or authorized user, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service.

If you are a candidate submitting an application through a HireBeam-hosted page, our Privacy Policy explains HireBeam’s role. Your application and the hiring process are primarily governed by the notices and terms of the employer, agency, or recruiting organization receiving it.

You must be at least 18 years old and legally capable of entering into these Terms. The Service is intended for business recruiting activity and bona fide employment applications.

HireBeam provides AI-assisted recruiting software that may help customers create evaluation criteria, receive or upload applications, parse resumes, compare candidate information with customer-approved requirements, surface supporting evidence, collaborate with hiring managers, communicate with candidates, manage a lightweight pipeline, and export information.

Features may change as the Service develops. HireBeam is a screening and review layer, not a job board, background-check provider, payroll or HRIS system, legal service, or complete applicant-tracking system. Unless separately agreed, we do not source candidates, verify credentials, schedule interviews, make offers, or make employment decisions.

You must provide accurate account information, protect authentication credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity occurring through accounts you control, except to the extent caused by HireBeam’s breach of these Terms.

Full workspace members may invite hiring managers. Hiring-manager access is intentionally restricted: they may review recruiter-shortlisted candidates and related evidence but may not access recruiter-only operations. Customers are responsible for inviting appropriate people, reviewing active access, and promptly removing access when it is no longer needed.

If you use Google sign-in, your use of Google’s authentication service is also subject to Google’s applicable terms and privacy notice. HireBeam requests basic identity scopes only and does not receive your Google password.

“Customer Content” means data submitted to or generated for a customer through the Service, including job descriptions, criteria, resumes, application answers, candidate contact information, notes, decisions, communications, and evaluation outputs.

As between the parties, Customer retains its rights in Customer Content. Customer grants HireBeam a limited, non-exclusive right to host, copy, transmit, parse, transform, display, and otherwise process Customer Content as necessary to provide, secure, support, and improve the operation of the Service and to comply with law.

Customer represents and warrants that it:

• has all rights, notices, permissions, and lawful bases required to submit and process Customer Content;
• will use candidate data only for legitimate, disclosed recruiting purposes;
• will respond appropriately to candidate privacy requests and provide legally required notices;
• will not upload information it is prohibited from collecting or sharing; and
• will not instruct HireBeam to process data in violation of law, contract, or an individual’s rights.

Unless genuinely necessary and lawful for the role, customers should not submit government identifiers, financial account data, medical records, biometric identifiers, passwords, or other highly sensitive information.

The Service may use probabilistic AI systems. Outputs can be incomplete, incorrect, outdated, inconsistent, or affected by the quality of the job description, criteria, resume, application answers, or model behavior. Scores and match bands are workflow aids, not verified facts or independent professional judgments.

Customer must ensure meaningful human review of outputs and supporting evidence before taking action. Customer is solely responsible for employment decisions, selection criteria, accommodations, notices, adverse-action procedures, recordkeeping, and compliance with employment, anti-discrimination, accessibility, labor, and data-protection laws.

Customer must not use HireBeam to make a solely automated decision that produces legal or similarly significant effects unless that use is lawful, appropriately disclosed, and separately supported by safeguards required under applicable law. HireBeam does not automatically hire or reject candidates.

You may not use the Service to:

• violate law, regulation, contractual obligations, privacy rights, intellectual-property rights, or employment rights;
• discriminate unlawfully or create criteria based on protected characteristics where prohibited;
• scrape, profile, surveil, or contact individuals without appropriate authority;
• upload malware, exploit vulnerabilities, bypass access controls, probe other tenants, or interfere with Service operation;
• share accounts, invitation links, or candidate data with unauthorized persons;
• reverse engineer the Service except where such restriction is prohibited by law;
• resell, sublicense, or provide the Service as a competing product without written authorization;
• misrepresent AI output as a verified fact or as a decision made by HireBeam; or
• use the Service for high-risk decisions unrelated to legitimate recruiting without our written agreement.

We may investigate suspected misuse and restrict access when reasonably necessary to protect candidates, customers, the Service, or third parties.

Our Privacy Policy explains how we handle personal data. For candidate data that HireBeam processes on a customer’s instructions, the customer is generally responsible for determining the purpose and legal basis of processing. If applicable law requires a separate data-processing agreement, the parties may enter one.

HireBeam will use reasonable administrative, technical, and organizational measures designed to protect Customer Content. You acknowledge that no system can be completely secure and agree to use available access controls responsibly.

The Service relies on third-party infrastructure and may interoperate with services such as identity providers, cloud hosting and storage, transactional email, AI model providers, and customer-selected recruiting tools. Third-party services are governed by their own terms and may change or become unavailable.

HireBeam is not responsible for third-party services outside our control. We remain responsible for our contractual obligations regarding providers we engage to process data on our behalf.

Some features may be free, usage-limited, offered as a trial, or subject to a paid order. Pricing, limits, billing period, renewal, and payment terms presented at purchase or in an order form are incorporated into these Terms. Unless stated otherwise, fees are non-refundable except where required by law, and taxes are Customer’s responsibility.

We may change pricing prospectively with reasonable notice. We may suspend paid features for overdue undisputed amounts after providing notice and a reasonable opportunity to cure.

HireBeam and its licensors retain all rights in the Service, including its software, interfaces, design, documentation, trademarks, and underlying technology. Except for the limited right to use the Service under these Terms, no rights are transferred to Customer.

If you provide suggestions or feedback, you grant HireBeam a perpetual, worldwide, royalty-free right to use it without identifying you or disclosing Customer Content. This does not permit us to use candidate or confidential data as public feedback.

Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use such information only to perform under these Terms, protect it using reasonable care, and disclose it only to people who need it and are bound by confidentiality obligations.

Confidential information does not include information independently developed without use of the other party’s information, lawfully received without restriction, or publicly available through no breach. A legally compelled disclosure is permitted where the receiving party provides notice when lawful and reasonably assists with protective measures.

You may stop using the Service at any time. Either party may terminate a paid order as provided in that order, or for a material breach that remains uncured after reasonable notice. We may suspend or terminate access immediately where necessary to address security risk, unlawful use, harm to candidates or others, or material abuse of the Service.

Following termination, Customer’s right to use the Service ends. Subject to product capabilities, payment status, legal restrictions, and reasonable technical limits, Customer should export required information before termination. We may delete Customer Content after a reasonable post-termination period, except for backups, security records, or information retained as required by law.

Sections that by their nature should survive—including ownership, confidentiality, disclaimers, liability limits, indemnity, and governing law—will survive termination.

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” HireBeam disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted or error-free; that every resume will parse correctly; that AI output will be accurate, unbiased, or suitable for a particular decision; that a candidate’s information is authentic; or that use of the Service will ensure compliance, improve hiring outcomes, or prevent unlawful decisions.

Nothing in these Terms excludes warranties, remedies, or liabilities that cannot legally be excluded.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or business interruption, arising from these Terms or the Service, even if advised that such damages were possible.

To the maximum extent permitted by law, HireBeam’s aggregate liability arising from the Service or these Terms will not exceed the amount Customer paid to HireBeam for the Service during the 12 months immediately before the event giving rise to the claim. If Customer used only a free Service, the aggregate cap will be INR 10,000.

These limitations do not apply where prohibited by law and do not limit liability for fraud, willful misconduct, or other liability that cannot lawfully be limited.

To the extent permitted by law, Customer will defend and indemnify HireBeam and its personnel against third-party claims, damages, and reasonable costs arising from Customer Content, Customer’s unlawful or discriminatory hiring practices, Customer’s breach of Section 4 or 6, or Customer’s use of the Service in violation of law or these Terms. HireBeam will provide prompt notice and reasonable cooperation, and Customer may control the defense provided it may not settle a claim in a way that admits fault by or imposes obligations on HireBeam without our consent.

These Terms are governed by the laws of India, without regard to conflict-of-laws principles. Before filing a formal claim, each party agrees to provide written notice and attempt in good faith for 30 days to resolve the dispute informally.

If the dispute is not resolved, it will be subject to the exclusive jurisdiction of courts of competent jurisdiction in India, except that either party may seek urgent injunctive relief in any competent court to protect security, confidential information, or intellectual-property rights. Mandatory rights and forums available under applicable consumer or data-protection law are not waived.

We may update the Service and these Terms. Material changes will be posted with a revised effective date and, where required, additional notice. Changes apply prospectively unless law permits otherwise. Continuing to use the Service after changes take effect constitutes acceptance; if you do not agree, you must stop using the Service.

Neither party may assign these Terms without the other party’s consent, except in connection with a merger, reorganization, sale of substantially all assets, or transfer to an affiliate, provided the assignee assumes the relevant obligations. These Terms, any applicable order, and referenced policies form the entire agreement regarding the Service and supersede prior discussions on that subject.

If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will remain effective. Failure to enforce a provision is not a waiver. Electronic notices and agreements are valid to the extent permitted by law.

Questions or legal notices may be sent to:

HireBeam Legal
privacy@hirebeam.in